Customer Service Representatives might be interested in this opportunity via Robert Half, in a dynamic, rapidly changing call center. The Customer Service Specialist will help patients, members, and providers. You will be responsible for answering phone calls and scheduling patient appointments, triaging phone calls as necessary, and conducting patient/member pre-certification to ensure coverage for appointments and medical care. This Customer Service Representative position is based in the Costa Mesa, California region and is a long-term contract / temporary employment opportunity. What you get to do every single day- May support business development and client referral goals by actively cross-selling and referring customers- Deliver outstanding, friendly customer service in a timely fashion- Retrieve and oversee the sending of written business communications- Manage and place incoming telephone calls